Privacy Policy

Under no circumstances do we divulge any customer’s personal information obtained via our website to any third party.

User Profile

When placing an order with The Herbal Institute, we are required to obtain information regarding yourself and your delivery destination. These details include your name, home address, email address and phone number – we will also require the delivery address for your parcel, should it differ to your home address. This information is stored securely on our web server and is collected only to help us serve you better with any enquiries you may have. As stated above, under no circumstances will we divulge your personal details to any third party.

Data Use

Statistical information regarding sales or page visits obtained through customer sessions may be used internally for marketing purposes, or at our discretion forwarded to reputable third parties. This information is collated from the amassed data available on our databases and contains no personal information relating to our customers.

Cookies

Our website utilizes and stores cookies on your computer to record an ID we use to identify your session, so we know what’s in your shopping basket and this information is vital for our online shopping process. Cookies are used for this purpose only and are in no way a detriment to your PC or online shopping experience.

Credit Card Information

Your security is of utmost importance to us and we have taken every effort to ensure credit card details submitted online are protected from unauthorized parties.